FAQS

Frequently Asked Questions

WT GLASS has been in the lighting glass panel processing industry for more than 10 years and we have encountered all kinds of problems, here are the most important concerns of our customers before closing the deal.

Technique

You can custom glass from glass materials, specifications, edge dealings, surface dealings etc., you can provide me your ideas or drawings.

We can provide a series of glass raw material processing, the most common materials are low-iron glass/extra-white glass; soda-lime glass/float glass; solite glass/pattern glass; borosilicate glass; quartz glass etc., we can also custom glass materials as your requirement.

Generally speaking, we can do all kinds of glass edges, such as cut edge, chamfer edge, grind straight edge, pencil edge, bevelled edge, step edge, polished edge etc

Yes, we offer a variety of finishes including sandblasting/frosted, silkscreen printing, coating, holes drilling and cut slots etc.

We can provide glass thickness 0.2-30mm, the most common thicknesses are 1mm, 2mm, 3mm, 4mm, 5mm, 6mm, 8mm, 10mm, 12mm, 15mm, 19mm up to 40mm. We can also polish the glass surface to the unique thickness as you required.

We can process all shapes of glasses, normally the maximum size is 3660*2440mm and the minimum size is 1*1mm.

Normally the size tolerance is ±0.2mm; can do size tolerance as customers drawings.

Services

Yes, We offer comprehensive OEM/ODM services, we can do all kinds of glass materials, edges dealings, surface processing, we always manufacture as customers’ requirements or drawings.

Sure, before series production we will provide samples until the samples get approved via customers.

Any order quantity is welcome. Just that some type of products are with higher cost for small quantity.

1.  Drawing/sketch or detailed requirements for glass material, size specification, size tolerance,  edge dealing, surface dealing.

2. Quantity for samples and bulk production.

The lead time varies depending on the complexity of the design and the volume of the order. However, we always strive to meet our customers’ timelines without compromising on quality. Normally, for samples order, the lead time is 5-10 working days, for mass production, the lead time is 10-15 working days.

We will refer as customers’ drawings and approved samples.

(1) Inspection of incoming glass raw materials
(2) After the glass shape is completed, check before tempering/strengthening
(3) Quality inspection before surface dealing
(4) Full inspection after surface dealing
(5) Full inspection before packaging

Yes, we can provide worldwide shipping services if customers need. We work with reliable logistics partners to ensure safe and timely delivery of our products.

Ask For A Quick Quote

We will contact you within 1 working day, please pay attention to the email from info@wtglass.com 

WE UNDERSTAND YOUR NEEDS

We are here for our customers, right from the very beginning